Privacy Policy

Jikaka Private Limited (“we,” “our,” or “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or mobile application. By accessing or using our platform, you agree to the practices described below.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Details required to process payments, such as UPI, debit/credit card, or wallet info (secured via payment gateway).
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, search queries, time spent, and purchase behavior.

2. How We Use Your Information

• To process your orders, payments, and deliveries.
• To send order confirmations, shipping updates, and promotional offers.
• To improve our website experience and personalize your shopping journey.
• To communicate about offers, discounts, or updates (only if you opt-in).
• To detect and prevent fraud or unauthorized transactions.

3. Information Sharing

• We do not sell or rent your personal information to third parties.
• Your data may be shared only with:
  • Trusted delivery partners for shipping your orders.
  • Payment gateways for secure transaction processing.
  • Legal authorities, if required by law or regulation.

4. Data Protection

We use advanced security measures such as SSL encryption, secure servers, and firewalls to protect your personal data. However, while we strive for full protection, no online platform is 100% secure, and users are encouraged to exercise caution.

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, analyze website performance, and personalize recommendations. You can choose to disable cookies from your browser settings, but certain site features may not function properly without them.

6. Your Rights & Choices

• Access, correct, or update your personal details in your account settings.
• Opt out of promotional emails or SMS by using the “unsubscribe” link or contacting our support team.
• Request deletion of your account or data by emailing us directly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your information.

8. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page with the revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: info@jikaka.com
Company: Jikaka Private Limited
Address: UNDOO, BARMER, Barmer, Rajasthan, 344701